Article content updated: 2026-10-20 | Information checked: 2026-10-20
glo HYPER air Blinking: Check Color and Count
If it blinks red 3 times and turns off, the official guide indicates the battery may be low. Blinking purple 2 times is low-temperature protection, purple 1 time is high-temperature protection, and pink 1 time with a long vibration is a reset prompt. First return it to an environment of around 15–25°C, and if the issue persists after charging or cooling, contact official support. Instead of assuming a malfunction from color alone, check both the blink count and vibration.
glo HYPER air Official User Guide (PDF) // Troubleshooting Guide by Model
Official guide re-verified: 2026-10-20 (corrected high-temperature indicator color)
Good evening,Heated cigarette blogger Genki (@MOQLOG_JP)It is.
It can be unsettling when unfamiliar behavior occurs with a device that is being used for the first time.
especiallyRecent devices use LED flashing patterns and colors to indicate malfunctions and error conditions.So if a device you just bought glows in a strange color, you wonder if it has malfunctioned. I am in a hurry.
This time,Glow's latest models."Glow Hyper Air—The "LED Flashing PatternThis section will explain the
Some flashing patterns are nothing to be concerned about, while others may indicate a malfunction or error, so if you have just bought a glow hyper air, please go ahead and check it out.
Heated Cigarette Blogger
One of the largest heated tobacco and e-cigarette bloggers in Japan, he operates "MOQLOG" (MOQLOG). One of Japan's leading heated cigarette bloggers, he started his operation in March 2016, and as an expert on heated and e-cigarettes that are replacing paper cigarettes, he provides a variety of information on cigarettes.
assistance in news gathering:oricon news Weekly Playboy (lessening the significance or value of the previous word) the likes of
- Glow HyperAir alerts you to the situation by flashing and vibrating.
- Glow HyperAir LEDs turn green, yellow, orange, and red
- Glow HyperAir LED flashes blue (approx. 20 seconds)
- Glow HyperAir LED flashes orange twice
- Glow HyperAir LED flashes red three times
- Glow HyperAir LED flashes purple twice
- Glow HyperAir LED flashes purple once
- Glow HyperAir LED flashes pink once
- Glow HyperAir LED flashes red, purple, and pink, in that order, once.
- Product Warranty for Glow HyperAir
- Summary of Glow Hyper Air flashing patterns
- Check Troubleshooting for Other Models
- How Was This Flavor?
- Check prices and compatible devices
Glow HyperAir alerts you to the situation by flashing and vibrating.
The first thing to remember is that Glow HyperAir uses a combination of LEDs and vibration to tell you the status of your device.
So, when you are smoking and the LED vibrates at a strange timing or blinks in a different color than usual, you need to be careful.
From the next section, we will explain the meaning of each blinking pattern and, if it is a malfunction or other problem, the cause and how to respond to it.
List of flashing and vibrating patterns of Glow Hyper Air
- Flashing Location
- LED on heating button
- LED flashing color type
- blue green yellow orange (color, color) red violet pink (color, color)
- LED blinking pattern
- Blinks for about 20 seconds, blinks 3 times, blinks twice, blinks once
- Vibration
- Vibrate once, vibrate longer
Glow HyperAir LEDs turn green, yellow, orange, and red

Lighting/Flashing...lighting (a lamp)
LED Color...green yellow orange (color, color) red
device...normal operation
Meaning of LED light illuminationBattery level and charge status display
How to check battery levelPress the heating button once.
| Color when LED is lit | Battery level |
|---|---|
| Lights green | 61% to 100% |
| Lights up yellow | 31% to 60% |
| Lights up orange | 11% to 30% |
| Lights up red | Less than 10% |
| without lights | 0% |
How to check charging statusCheck the color of the LED light during charging.
| Color when LED is lit | Charging Status |
|---|---|
| Lights green | 61% to 100% |
| Lights up yellow | 31% to 60% |
| Lights up orange | 11% to 30% |
| Lights up red | Less than 10% |
| without lights | 0% |
Glow HyperAir LED flashes blue (approx. 20 seconds)
Lighting/Flashing...flashing
LED Color...blue
device...normal operation
Blue Meaning of blinkingHeating in progress, 10 sec. countdown remaining
How to heat the stickPress and hold the heating button for 3 seconds.
Press and hold the heating button of each of the Glow Hyper Air's normal mode and boost mode to start heating.
The LED blinks blue for about 20 seconds after vibrating once to start heating, and when it is completed, it vibrates once again and turns blue.
Similarly, when there are 10 seconds remaining in the smokable time, a single vibration is activated, followed by a blue blinking light.
How to operate Glow Hyper Air
- STEP01Open the shutter door and insert the stick.
- STEP02Press and hold heating button for 3 seconds (normal / boost)
- STEP03Start heating tobacco sticks
LED flashes blue after one vibration
- STEP04Can be smoked once heating is complete
LED lights up blue after one vibration
- STEP05When it is time to smoke, pull out the stick and end the session.
The LED vibrates once when there are 10 seconds left to smoke and turns off when the time is up.
Glow HyperAir LED flashes orange twice
Lighting/Flashing...Flashing twice
LED Color...orange (color, color)
device...normal operation
Orange Meaning of blinkingHeating stopped
How to stop heatingPress and hold the heat button for 2 seconds while heating.
During heating of Glow HyperAir, if heating is interrupted, it will vibrate and flash orange twice at the same time.
To interrupt heating, press and hold the heating button for 2 seconds while smoking to stop.
Glow HyperAir LED flashes red three times
Lighting/Flashing...Flashes 3 times
LED Color...red
device...normal operation
Red Meaning of blinkingOut of charge
How to deal with out-of-chargeCharge the battery by connecting the included USB cable to a 2A AC adapter.
When the button is pressed to heat, the LED flashes red three times without heating and the power turns off, it means that the battery is out of charge, not that there is a malfunction.
The method of support is simple: just charge the battery. However, since Glow Hyper Air supports 5V 2A rapid charging, use a 2A AC adapter with a USB cable.
Since Glow Hyper Air supports quick charging, it can be charged from the same 5V 2A AC adapter as Icos and IPhones. In that case, the charging time is about 90 minutes until fully charged,Please note that charging with a 5V1A AC adapter, such as the old Glow Hyper AC adapter, will take much longer.
Glow HyperAir LED flashes purple twice
Lighting/Flashing...Flashing twice
LED Color...violet
device...error indication
Purple Meaning of blinking: Abnormal temperature of the device (below operating temperature)
How to respond to temperature anomaliesGlow HyperAir: Bring the Glow HyperAir to a warm place (15°C to 25°C) and wait 15 minutes for the temperature to return to normal.
Temperature anomaly errors are more likely to occur in the winter, and if the glow hyper air is too cold, it cannot be smoked.
If the LED light flashes purple twice and the vibration is activated once, the LED light is not heated and this flashing pattern is displayed, wait until the temperature returns to normal by moving the unit to a room temperature or warming it by hand.
The internal battery may be damaged if the unit is charged when it is cooled below 0°C.So, do not charge the device when it is obviously cold.
Glow HyperAir LED flashes purple once
Lighting/Flashing...One blink
LED Color...violet
device...error indication
Purple Meaning of blinkingAbnormal temperature of the device (above operating temperature)
How to respond to temperature anomaliesGlow HyperAir: Bring the Glow HyperAir to room temperature (15°C to 25°C) and wait 15 minutes for the temperature to return to normal.
A pattern of one purple blink indicates a temperature anomaly due to high temperature, not low temperature.
Leaving the device in a car or in the sun in the summer is of course strictly prohibited, but even continuous use beyond the limit will cause the device to become hot, so it should be used at most two or three times in a row.
*After about the second consecutive use, the unit started getting hot and this temperature error occurred after 4 uses.
The internal battery may be damaged if the unit is charged at temperatures above 40°C (104°F)So, do not charge the device when it is obviously hot.
Glow HyperAir LED flashes pink once
*There is no video because no pink flashing error occurred.
Lighting/Flashing...One blink
LED Color...pink (color, color)
device...Defects Indication
Pink Meaning of blinkingSome kind of malfunction occurs.
How to respond to defects when they occurReset the main unit, and if this does not fix the problem, contact Customer Center.
When you press the button to use the device and the LED flashes pink once and vibrates for a long time, be careful! It indicates that the device is malfunctioning in some way.
If the problem is minor, it can be fixed by resetting the Glow Hyper Air. If the symptoms do not improve after resetting the Glow Hyper Air, contact Customer Center for assistance.
Customer Center Contact Information
Product Warranty for Glow HyperAir
How to Reset Glow HyperAir
How to do a device resetBoost Mode Button: Press and hold the Boost Mode button for 8 seconds.
Resetting the Glow HyperAir is simple: simply press and hold the Boost Mode button (the small heating button just below the LED) for 8 seconds.
Pressing the normal mode button will not reset the system, so make sure you only press the correct button to press.
Glow HyperAir LED flashes red, purple, and pink, in that order, once.
*There is no video because there were no red, purple, or pink flashing errors.
Lighting/Flashing...Each blinking once
LED Color...red violet pink (color, color)
device...Critical Failure Indication
red, ,purple, ,Meaning of blinking in the order of pinkCritical failure occurs.
How to respond in the event of a catastrophic failureContact Customer Center
This is an error indication that rarely happens, but if the LED flashes red, purple, and pink, in that order, there is nothing we can do, so contact Customer Center immediately for assistance.
This error indication indicates a fatal malfunction, which is unrecoverable even after resetting.
Grow HyperAir Customer Center Contact Information
Customer Center Contact InformationPhone: 0120-010-657
They will replace it with a new one free of charge within the product warranty period.
When contacting the Customer Center, please prepare the following items for smooth communication.
What to prepare when contacting Customer Center
- Glow Hyper Air main unit
- Warranty (user guide)
- Proof of purchase (e.g., receipt)
Product Warranty for Glow HyperAir

The Glow HyperAir comes with a 6-month product warranty from the date of purchase, and if the product fails naturally within this period, it will be replaced with a new one free of charge.
However, in the event of self-inflicted damage or incorrect use, the warranty will not apply if the unit, warranty card, or proof of purchase is missing, so do not throw away the user manual or receipt.
We also recommend that you register your device when you purchase it, as registering your product on the official website will add another 6 months to your warranty and give you a 1-year product warranty from the date of purchase.
Cases not covered by the product warranty
- Lost (misplaced) glow hyper air
- I dropped my glow hyper air and it stopped working (self-inflicted damage).
- Warranty card (user manual) or receipt has been thrown away (because it cannot be confirmed as an authorized purchase)
- Stopped working after disassembly (due to not using it in the correct way)
- Submerged glow hyper air (self-inflicted damage)
- It stopped working when I left it in the car during the summer (because I wasn't using it the right way).
- Resale or used products purchased through Mercari or other means are broken (because they were not purchased legitimately).
The bottom line is that if you break the product due to your own negligence, or if you did not use the product correctly as described in the user manual, the product warranty does not cover it.
How to Register a Device to Extend Product Warranty
You can register Glow Hyper Air products on the official website, but we recommend that you register by reading the QR code on the back of the package (box).
The following explanation assumes that you have already registered as a member of the official GLOBE website.
- STEP01Read the QR code on the back of the package
- STEP02The official GLOBE website will be displayed, so log in.
- STEP03Enter the product code when the device registration screen appears.
It is listed on the back of the package.
- STEP04Then enter the date of purchase (on the same page)
Enter the date of the purchase receipt (receipt)
- STEP05Then select the store of purchase (on the same page)
Select the appropriate purchase store from the choices
glo Yahoo store, Paypay store
glo Rakuten Ichiba Store
Convenience stores
Tobacco store
Mass retailers (e.g., supermarkets)
Restaurants (from GLO staff)
Airport, Duty Free
Acquired from a friend or acquaintance.
Sales meetings held at companies, etc.
Monitor survey
Sampling at campaigns and events
Other - STEP06Follow the instructions to confirm device registration
Summary of Glow Hyper Air flashing patterns
Have we explained all the flashing patterns of Glow HyperAir?
I can't remember them because they flash in so many different colors! We have summarized the most important points to remember at the end of this article, so we hope you will remember them as a reminder.
All other blinking patterns are basically indicative of normal operation, not malfunction.
Also, the "purple blinking" indicating a temperature abnormality can be expected by touching the device, so there is no need to force yourself to memorize it.
However, Glow Hyper Air is a precision machine, so initial defects are certain to occur.
The "Flashing Patterns and Responses You Should Especially Remember" are all useful for such initial failures, etc., so please keep them in mind.
Check Troubleshooting for Other Models
After checking the meaning of the blinking and how to fix it, you can look up related symptoms in the model-specific support guide.
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